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| DATE | 2020-03-13 |
| FROM | Fusion
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| SUBJECT | Subject: [Hangout - NYLXS] Important Information: Fusion's Plan for
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Date: Fri, 13 Mar 2020 11:33:34 -0400 (EDT)
From: Fusion
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Subject: [Hangout - NYLXS] Important Information: Fusion's Plan for
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Valued Customers,
We understand that you depend on Fusion for your communications needs and may have concerns about any service impacts from the Coronavirus situation. Be assured that Fusion operations are uninterrupted. We are monitoring the COVID-19 situation and adapting our plans as needed to continue operating as usual.
Our comprehensive plans address the health and safety of our employees and ensure no disruption of service to you, our customers. Fusion's support and provisioning resources can work remotely as required - accessing all phone queues and systems needed to provide support, 24 x 7. We are working closely with our vendors, carriers and field technicians to verify and integrate their plans into our own. At this time, our field technicians are dispatching normally and there have been no interruptions or delays in equipment deliveries. Fusion staff are available to help with any specific order or implementation concerns.
As you think through emergency plans for your own business, it may be a good time to talk with us about hosted voice solutions and/or back-up access options. Both services can provide the flexibility and reliability needed to keep operating even if you are away from your office for an extended time. Please reach out to us at 888.301.1721. We're here to help.
Future updates from us, as the situation evolves, will be available here: https://www.fusionconnect.com/support/coronavirus-update/
Thank you for your confidence and trust, and know that we are working, diligently to continue providing service excellence.
Please monitor your local, state, and federal government websites as well as www.cdc.gov to help keep you safe and aware of the latest information on Coronavirus.
Sincerely,
Kevin Brand
President and Chief Operating Officer
Fusion
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s address the health and safety of our employees and ensure no disruption o=
f service to you, our customers. Fusion's support and provisioning resource=
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eded to provide support, 24 x 7. We are working closely with our vendors, c=
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own. At this time, our field technicians are dispatching normally and there=
have been no interruptions or delays in equipment deliveries. Fusion staff=
are available to help with any specific order or implementation concerns.<=
/span>
As you think through e=
mergency plans for your own business, it may be a good time to talk with us=
about hosted voice solutions and/or back-up access options. Both services =
can provide the flexibility and reliability needed to keep operating even i=
f you are away from your office for an extended time. Please reach out to u=
s at 888.301.1721n>. We're here to help.
Thank you for your con=
fidence and trust, and know that we are working, diligently to continue pro=
viding service excellence.
Sincerely,> Kevin Brand
Pres=
ident and Chief Operating Officer Fusioniv>
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_______________________________________________
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Valued Customers,
We understand that you depend on Fusion for your communications needs and may have concerns about any service impacts from the Coronavirus situation. Be assured that Fusion operations are uninterrupted. We are monitoring the COVID-19 situation and adapting our plans as needed to continue operating as usual.
Our comprehensive plans address the health and safety of our employees and ensure no disruption of service to you, our customers. Fusion's support and provisioning resources can work remotely as required - accessing all phone queues and systems needed to provide support, 24 x 7. We are working closely with our vendors, carriers and field technicians to verify and integrate their plans into our own. At this time, our field technicians are dispatching normally and there have been no interruptions or delays in equipment deliveries. Fusion staff are available to help with any specific order or implementation concerns.
As you think through emergency plans for your own business, it may be a good time to talk with us about hosted voice solutions and/or back-up access options. Both services can provide the flexibility and reliability needed to keep operating even if you are away from your office for an extended time. Please reach out to us at 888.301.1721. We're here to help.
Future updates from us, as the situation evolves, will be available here: https://www.fusionconnect.com/support/coronavirus-update/
Thank you for your confidence and trust, and know that we are working, diligently to continue providing service excellence.
Please monitor your local, state, and federal government websites as well as www.cdc.gov to help keep you safe and aware of the latest information on Coronavirus.
Sincerely,
Kevin Brand
President and Chief Operating Officer
Fusion
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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f" /> |
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" cellpadding=3D"0" cellspacing=3D"0" id=3D"content_LETTER.BLOCK5">class=3D"MainText Content" style=3D"padding:8px 32px 9px 32px;color:#000000=
;font-size:10pt;font-family:Arial, Helvetica, sans-serif;text-align:center;=
" valign=3D"top" rowspan=3D"1" colspan=3D"1" align=3D"center">
Valued Customers,n>
We understand that you=
depend on Fusion for your communications needs and may have concerns about=
any service impacts from the Coronavirus situation. Be assured that Fusion=
operations are uninterrupted. We are monitoring the COVID-19 situation and=
adapting our plans as needed to continue operating as usual.
Our comprehensive plan=
s address the health and safety of our employees and ensure no disruption o=
f service to you, our customers. Fusion's support and provisioning resource=
s can work remotely as required - accessing all phone queues and systems ne=
eded to provide support, 24 x 7. We are working closely with our vendors, c=
arriers and field technicians to verify and integrate their plans into our =
own. At this time, our field technicians are dispatching normally and there=
have been no interruptions or delays in equipment deliveries. Fusion staff=
are available to help with any specific order or implementation concerns.<=
/span>
As you think through e=
mergency plans for your own business, it may be a good time to talk with us=
about hosted voice solutions and/or back-up access options. Both services =
can provide the flexibility and reliability needed to keep operating even i=
f you are away from your office for an extended time. Please reach out to u=
s at 888.301.1721n>. We're here to help.
Thank you for your con=
fidence and trust, and know that we are working, diligently to continue pro=
viding service excellence.
Sincerely,> Kevin Brand
Pres=
ident and Chief Operating Officer Fusioniv>
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_______________________________________________
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