MESSAGE
DATE | 2015-11-22 |
FROM | Ruben Safir
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SUBJECT | Subject: [Hangout-NYLXS] Linux Job
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Linux Systems Administrator (Remote)
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compensation: *Competitive base salary including full medical premiums
for employees paid for by the company, flexible vacation time and a
monthly commuter and gym expense allowance*
employment type: *full-time*
ServerStack is a managed services provider based in Soho, NYC. We pride
ourselves on providing superhero support to our customers and managing
complex infrastructures which include gigabits of network transit,
hundreds of terabytes of storage, virtualized environments and
everything in between.
We are looking for motivated and talented individuals to join our team.
We provide a relaxed work atmosphere and hands-on experience with some
of the latest technologies. We are looking for members who love IT,
troubleshooting complex technical issues and who take pride in their
work. A large part of the job is interfacing with our customers
directly, so communication skills are extremely important.
Our company's presence is global and you will be responsible for
managing nearly 1000 servers in a managed hosting environment. Previous
experience with web hosting is a plus. If you feel that you're ready to
take things to the next level by automating, virtualizing, and
leveraging config-management tools - let us know!
What You'll Be Doing:
Respond to a high volume of technical and product question tickets
generated by our customers
Troubleshoot Linux (CentOS and CentOS), Apache, Nginx, MySQL,
Rails/Unicorn, PHP, DNS, LDAP
Quickly learn ServerStack systems and adapt to rapid changes
Work both collaboratively and independently within a team setting
Identify and communicate process improvement suggestions
Incident management and escalations
Help combat fraud and abuse on the platform
Collaborate with other teams and departments to improve the customer's
experience
Willingness to work in a 24x7 setting (nights and weekends)
Things You Need:
Experience as a systems administrator in a Linux-based environment
Excellent verbal and written communication skills
Passionate about technology and customer support
Strong background with technology and Linux systems
Strong analytical skills with the capacity to recognize trending
technical issues
Prior experience in similar environments
Bonus Points:
Programing/Scripting: Ruby, Python, Bash
Source Code: Git
Automation: Chef, Puppet
Virtualization: KVM, Xen
Monitoring: Nagios, Icinga, Cacti
Advanced TCP Networking: OSPF, BGP, Hardware Load Balancing, Hardware
Firewalls
Storage: GlusterFS, DRBD, Ceph, Swift.
* Principals only. Recruiters, please don't contact this job poster.
* do NOT contact us with unsolicited services or offers
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