MESSAGE
| DATE | 2013-06-14 |
| FROM | Ruben Safir
|
| SUBJECT | Re: [NYLXS - HANGOUT] Troubles with hotel arraingments
|
On Fri, Jun 14, 2013 at 11:47:40AM +0000, eminker-at-gmail.com wrote:
> Holy $h1t! did anything good or pleasant happen on this vacation?
> Sent via BlackBerry by AT&T
>
It would also likely be better if I knew the difference between Sherton
and Sheriden hotels. These are all Sheratons hotel.
> -----Original Message-----
> From: Ruben Safir
> Sender: owner-hangout-at-mrbrklyn.com
> Date: Thu, 13 Jun 2013 21:16:45
> To:
> Reply-To: hangout-at-mrbrklyn.comSubject: [NYLXS - HANGOUT] Troubles with hotel arraingments
>
> how is this for a vacation?
>
> ----- Forwarded message from Ruben Safir -----
>
> Date: Wed, 12 Jun 2013 16:55:36 -0400
> From: Ruben Safir
> To: guestinquiry-at-fourpointsmilwaukee.com
> Cc: Ruben Safir , mrbrklyn-at-panix.com
> Subject: troubles with hotel arraingments
> User-Agent: Mutt/1.5.21 (2010-09-15)
>
>
> Last night, after considerable diliberation I decided to reserve a room
> at the Four Points by Sheraton Milwaukee North Shore, in Miilwaukee. I
> made this decision based on 3 specific factors which I went over when I
> made the reserveration. They were
>
> A) Free Shuttle Service from Mitchell Airforce base to the Hotel
> B) Proximity to my daughter's graduation at Cardinal Stritch University
> C) General full service and free internet connectivity at the room.
>
> I booked the flight to arrive from NYC at 1:00PM giving plenty of time
> to get flowers and contact with the family. I don't carry a cellphone.
> I specifically discussed these details at about 2AM this morning when I
> booked the hotel room, with someone with an Austalian accent. They
> assured me of the airport shuttle servic. I got an email confirmation
> for the reversation which I printed and took with me on the plane.
>
> When I got to Milwaukee, there was no shuttle, no phone to the hotel and
> I was stranded from abou 1PM until 2:30, causing me to incendently, miss
> the oppurtunity to even get a bite to eat before events (and therefor
> I'm stuffing myself with pretzels from a supermarket). There is no
> Connoisseur service here (really? At a Sheridan??), making the well
> planned activities just so much more stressful than it needed to be.
>
>
> This is about to 6th booking for Sheridan over the last 3 years because
> of Pharmacy credits. The last time was in San Diego and Symphon Hall a
> few weeks ago. There was a huge problem with internet service, and
> really, the kids running the front desk didn't know the most basic
> things about the hotel or the city. The windows in the hotel were
> filthy and there wasn't a working fridge and just a run down feeling
> about the whole thing, which I ended up complaining about. I'm sick of
> paying premium prices for hotel rooms and not get even internet access.
> You end up so stranded.
>
> This is enough. Finally, your confimation letter didn't even have the
> PHYSICAL ADDRESS for the 4 points hotel. When I finally got into the
> cab, he is asking me the address... and I'm a total idiot because while
> I knew the general location, I didn't have the address like I thought it
> had it in the confirmation.
>
> And then finally, the telephone number in the letter for contacting you
> if there was problems, and this was a problem, was to a central
> switchboard that COULDN'T CARE LESS about the problem, nor could do
> anything about it even if they wanted to because they weren't at the
> hotel.
>
> Meanwhile, I have a 60+ dollar taxi reciepe that I expect you to cover.
> While the staff, especially Judy, has made a great effort to make up for
> things, she is nearly offering limosine server with the shuttle at this
> point around town, but really. I'm not Mike Bloomberg. I don't really
> need that. I just needed a damn cup of coffee, a promised pick up at
> the airport, and a call to the florist to deliver flowers to my
> daughter, and to slip in and out of Milwaukee without a hassle or
> harrasment.
>
>
> Is that too much to ask?
>
> Ruben Safir
>
>
>
> --
> So many immigrant groups have swept through our town
> that Brooklyn, like Atlantis, reaches mythological
> proportions in the mind of the world - RI Safir 1998
> http://www.mrbrklyn.com
>
> DRM is THEFT - We are the STAKEHOLDERS - RI Safir 2002
> http://fairuse.nylxs.com
> http://www.nylxs.com - Leadership Development in Free Software
> http://www2.mrbrklyn.com/resources - Unpublished Archive
> of articles from around the net
> http://www.coinhangout.com - coins!
> http://www.brooklyn-living.com
>
> ----- End forwarded message -----
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