MESSAGE
DATE | 2003-09-18 |
FROM | Ruben I Safir
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SUBJECT | Re: [hangout] Will a New Software Strategy Lift the Dark Clouds Over Sun?
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I have a patent and copyright on this idea
On 2003.09.18 09:03 "Inker, Evan" wrote: > > Ruben, > > It seems like someone overheard our conversation last night.... > > > FAST FORWARD > Will a New Software Strategy Lift the Dark Clouds Over Sun? > Scott McNealy and company are trying to change the business model for > software and in the process revive Sun's prospects. > FORTUNE > Wednesday, September 17, 2003 > By David Kirkpatrick > > > Sun refuses to give up. A new software strategy announced Tuesday represents > a dramatic departure both for the company and the entire industry. > Regardless of whether it succeeds for Sun, it's something anyone who pays > attention to software has to understand. I spoke to Sun software boss > Jonathan Schwartz about it on Monday afternoon. > > The basics of Sun's announcement have been widely reported, but they include > offering customers, for $100 per employee per year, something it is calling > its Java Enterprise System. This includes a full suite of software for > running a business, especially a large one. The suite includes Sun's Solaris > operating system, of course, along with an applications server, a full > e-mail and messaging system, a directory (necessary for managing all the > users and locations on any network), authentication technology using Java, > and portal software for running websites for both internal and external > customers. > > That is essentially all the software infrastructure a company needs, on top > of which it can deploy applications like SAP, PeopleSoft, or highly specific > homegrown programs. As for the price, it is not only radically lower than > what is typically offered by infrastructure software providers today, but > the pricing structure itself is radically simplified. Says Schwartz: "If IBM > charges you $30,000 per CPU for an applications server, and we charge $100 > per employee, then you can save tens of millions of dollars if you're a big > company." > > When I spoke to Schwartz he was speaking in superlatives. "This is the > demise of the middleware industry," was his first bit of likely hyperbole. > It went on from there. "We plan to take a $20 billion market and turn it > into a $3 billion market," said Schwartz. "But in so doing I think we will > gain a significant amount of share against those who are trying to sell > hand-tooled middleware." You've got to hand it to this guy-he's glib. "The > next wave in software is not about directories or e-mail," he adds. "That > was the last wave. Our pricing puts an exclamation point at the end of that > sentence. Commoditization is the perfect word. Dell has made great theater > of the fact that the hardware is commoditized. We think they are half right. > The whole system is commoditized." All this sounds good but disregards the > fact that Sun, at present, is an also-ran in enterprise software. > > Still, this is a gutsy move. Marketing and selling enterprise software is a > complex business, and the industry's practices-including Sun's up until > now-have historically thrived on that fact to enhance margins. For example, > every type of software has been priced according to a different variable. > Directories have been licensed by the entry, identity systems by the > identity (which is different than an entry), e-mail systems by the mailbox, > portal software by the number of processors on which the portal is running, > and file systems by the amount of storage connected to them. It is not > uncommon, points out Schwartz, for software companies seeking to pump up > revenue at the end of a quarter to make a surprise auditing visit to a > customer, hoping to find a need for additional licenses which will give a > quick boost to revenue. Sun now dispenses with all that. > > Sun will charge simply-based on filings a company makes to the SEC, at least > for public companies. And to make the pricing even more attractive, Sun > won't charge anything additional if a company uses the Internet to deliver > services based on this software to its customers or business > partners-another major departure from typical industry practice. For > example, a company can authenticate outsiders, or even grant them mailboxes > in its e-mail system, for no additional cost. > > The software will run not only on Sun's own proprietary computers, but on > Intel-based systems as well. That is a huge-and risky-move for Sun. The > lion's share of the company's revenues are tied in some way to the sale of > hardware. Those revenues are likely to sink further as Sun lowers its prices > and moves toward generic Intel hardware to avoid being rendered irrelevant > by the likes of Dell and Hewlett-Packard. There's no way that Sun will reap > enough software revenue anytime soon to offset what it will likely lose in > hardware. > > But does Sun want to become a software company? I put the question to > Schwartz. After a bit of waffling, he answered: "We are definitely led by > software and services, and not by boxes. But last time I looked you can't > execute software without hardware." > > The big architectural argument Sun is making with this strategy is that, as > software infrastructure becomes commoditized, it makes more sense for > companies to buy an integrated package that just gets the job done. That way > they can spend their real effort building distinct applications that run on > top of the basic package and offer competitive differentiation. Schwartz > bragged several times in our call about the fact that Gartner rates most of > the components in Sun's package best of breed. That's critical, because no > matter how clever the pricing, customers aren't going to buy unless it's > high quality. > > Cheaper software is clearly something customers want. "The one acronym I've > heard from enterprises across the planet is TCO," Schwartz says, referring > to the total cost of ownership of computer systems. "But that term has > grown. Now [TCO stands for] take consultants out, take complexity out, take > chance out, or as one customer said to me-take coronaries out." Like I said, > glib. However, if a company has already purchased, say, IBM's WebSphere > middleware package, they may hesitate to start over again. > > At the center of the new system is authentication based around Java, the > software Sun originated which is now used widely with little revenue benefit > for Sun. The system is written in Java, of course. And all the company's new > infrastructure presumes and facilitates use of so-called Java smart cards to > secure the system and protect individuals online. (For more on how business > is dealing with the problems of security, viruses, and spam, see my story > "Taking Back the Net" > www.fortune.com/fortune/techatwork/articles/1,15704,485825,00.html in the > new issue of FORTUNE.) > > Sun also announced new pricing for PC desktop software-$50 per employee per > year if the customer also uses the Java Enterprise System-which includes the > Linux operating system and a full suite of software that mimics Microsoft > Office. That is another radical move, but one whose success is even more > unknown given that this type of platform is still relatively rare in > business. I wouldn't rule out its having an impact, however. Meanwhile, Sun > also intends to announce this week new lower pricing for servers. > > This is all strong stuff. It's powerful rhetoric from a company that has a > lot to prove in software. But it's also a strong vision if Sun can really > execute on it. The great thing for Sun is that even though sales have > dropped in recent years it still has relationships with just about every > enterprise that matters, which it can build upon with the new strategy. The > move will almost certainly force competitors to, if not lower their prices, > at least do a better job of rationalizing them to customers. These next few > months will be very interesting in the software business. Sun aims to > commoditize the software business, but it would take a lot-a whole lot-for > the entrenched software providers like IBM, BEA, and especially Microsoft to > even think about anything close to "commoditized" pricing. > > In the last year or so I've wavered several times between expecting Sun to > thrive again and writing them off. At least this new move shows how scrappy > these guys remain. I'm creeping back toward the optimists' camp. > > *** > > David Kirkpatrick is senior editor for Internet and technology. > > Questions? Comments? E-mail them to me at dkirkpatrick-at-fortunemail.com. > > > > > **************************************************************************** > This message contains confidential information and is intended only > for the individual or entity named. If you are not the named addressee > you should not disseminate, distribute or copy this e-mail. > Please notify the sender immediately by e-mail if you have received > this e-mail by mistake and delete this e-mail from your system. > E-mail transmission cannot be guaranteed to be secure or error-free > as information could be intercepted, corrupted, lost, destroyed, arrive > late or incomplete, or contain viruses. 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