MESSAGE
DATE | 2003-05-05 |
FROM | Dave Williams
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SUBJECT | Re: [hangout] My Apologies
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On Mon, 2003-05-05 at 19:40, Ruben I Safir wrote: > I want to apologize to the organization for being out of line and for all those things > I did which has caused such hostility. I'll move the to background and will diligently > fill any role that Marco sees fit and try to be as helpful as possible. > > Ruben
Ruben, congratulations. My faith in you is restored!
You are a brilliant man with an incredible, seemingly boundless store of energy and high personal standards.
The cliche I referenced in my previous message was a caution against manifesting the kind of behavior that you despise in people like Jay and Brett. I'm very happy to see that this is not the case. I apologize for being so indirect, but it's a part of my Southern culture. We prefer to give people the benefit of the doubt for their intelligence and wisdom, and then give them the tools to figure out what is really going on. We Southerners don't say what's on our minds directly -- it's kind of a throwback to the Anglo-Saxon model. It takes some effort on our part to be blunt or candid, but I'm working on it. This is New York City -- if you aren't offending someone you aren't getting things done, right? I still say "sir", "ma'am", and "y'all" too often.
Previous personal attacks and abuse have understandably left you very cautious when it comes to dealing with others, and your strong principles make it difficult to trust that others are completely on board when it comes to issues of great personal importance. As a result NYLXS is in great danger of becoming a paper organization that only provides a stamp of legitimacy to your interests and only functions under your prodding. The steps Marco and Michael are taking are natural extensions of their desire to insure that NYLXS just works, regardless of who is involved or the task at hand. They are applying their strengths and knowledge to the issues, and from what I see their judgment is sound. Consider that they wouldn't be doing these things if they didn't care.
As Michael has stated, the function of Public Relations is not to be a personal assistant that makes phone calls, mails letters, picks up your dry cleaning and walks the dog when you're out of town. PR is the first cousin to Advertising, and is charged with being the public face of an organization and managing the impression it makes on everyone from people in the street to politicians and business leaders. It doesn't do so in a vacuum, but it is a type of expertise that is usually deferred to on such matters.
Example transaction using PR:
Ruben: "I've written up my experiences at the Copyright Hearings. I'd like it proofread and distributed to the local Free Software community and the tech press. If possible, I'd also like it to be brought to the attention of local news media and political offices. I think it should be a rush item, with a 24 hour turnaround. I'm writing on behalf of the Fair Use Committee."
PR: "No problem. We have someone available to go over the text, and we'll send our revisions back for your approval. We'll let you know who we submit it to, and if you have any specific recommendations we'll follow through on them."
(Ruben gets the revised copy, signs off on it, and does nothing further with the article. He soon receives a list of the groups/individuals who received a copy.)
Such transactions will not always go so smoothly or perfectly, but we all have to keep in mind that this is a volunteer organization that has to work within the constraints of the members' outside obligations. Marco's desire to address the problem of inactivity is a necessary one, and I can personally think of some structural changes that may reduce the problem somewhat. Likewise, the appearance, structure, and domain details of the NYLXS site are Public Relations issues, because the site is a public face of the organization that makes a manageable impression. Applying a well-designed template system is a sign of PR in action.
With an open, transparent and democratic process in place NYLXS stands a good chance of becoming a leading Free Software Community representative organization for a long time to come. I look forward to continued success under this model, and to continued participation.
- Dave
____________________________ NYLXS: New Yorker Free Software Users Scene Fair Use - because it's either fair use or useless.... NYLXS is a trademark of NYLXS, Inc
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