MESSAGE
DATE | 2002-05-25 |
FROM | From: "Ruben"
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SUBJECT | Subject: [hangout] Re: Does GNU/Linux really save businesses money?
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[This is an email copy of a Usenet post to "alt.accounting"]
In article , "Todd Stephens" wrote:
> "A. L. Meyers" wrote in > message news7d6w7u8cg.fsf-at-nomad.consult-meyers.com... >> Here is the link to an interesting article on the captioned subject: >> >> http://www.linuxjournal.com/print.php?sid=6057 >> >> >> Hello Todd
I'm watching this thread on the alt.accounting news group and think I can speak with some authority on the question of training cost with the GNU/Linux desktop, specifically in the accounting practice area. I think I can also address the question of the question of how to obtain cost effective corporate training costs over the longer haul.
My name is Ruben Safir, and I run a local Free Software support organization called NYLXS in New York City which specifically is designed to address the questions of corporate and small business needs, as well as a variety of other questions which impede the adoption of Free Software in a multitude of venues.
In addition to founding NYLXS, I also have a large part of my consulting business coming from accounting firms. I so I'm familiar with the needs of accounting firms specifically. In fact, one of the NYLXS board members, Joseph Maffia, is an accountant, as well as one of our most active members. I'd like to review a couple of aspects about Desktop GNU/Linux usage in accounting and in business in the general. First, in terms of training, the cost of training personal is a serious and expensive part of any IT budget which is often overlooked. With the roll out of ever forced upgrade of the Microsoft Windows platform, and the Microsoft Office business suit, huge expenditures in train need to be either addressed, or absorbed without a formal training plan. The training of office workers is a huge business, with top dollar paid for training, not only the Operating system, but also for applications. When a medium sized or large company does roll out an upgrade, either do to being forced to by Microsoft, or because of a choice on the part of the business, it's advisable to discuss immediately with the initial planning, the cost and plan for training employees on the new system, as well as any new applications. In addition, it's important to have available a continuing availability of training for new employees as they come into the organization, to optimize the investment of the company in that employee. NYLXS recognized this need early in it's organization, and we made it a top priority to be able to provide that training for the NYC business community at affordable prices. We call this "The NYLXS Desktop initiative" which is being spearheaded by our professional trainer, Diane Rollins.
Training is a constant process in business, as new software and new platforms constantly are introduced into business. Training is the most basic investment that corporations make in their employees. This matters little if the training is due to a new application, or, with the upcoming wave of upgrades to MS Windows XP, due to platform upgrades. It is our experience that the cost of upgrading skills of employees from MS Windows 2000, or Windows 95, to a GNU/Linux desktop will be less expensive than one from upgrading to XP. In addition, the long term cost to upgrading the GNU/Linux now, in terms of training and employee investment, is far less than the change to XP.
The reason for this is because the current GNU/Linux desktop is easier to use, and over the long term, is far easier to customize according to the needs of the individual employee. In addition, Free Software desktops have far better compliance for the use of systems with disabled employees and the blind. In fact, "SUSe Linux" immediately probes for Braille consoles for the blind. NYLXS applies the principles of Free Software to trainign and support. We provide very inexpensive desktop training for less that $300 an employee, as opposed the traditional training costs of $1800 and more for learning to use MS Word or excel. We are also developing an online study course and video series. The best part of this is, that once you adopt Free Software desktops, you are OFF the upgrade escalator permanently. This means that over the long term, say over the next 5 years, you will never have to change your platform look and feel again. This will substantially decrease the cost of your overall IT budget, and fatten the bottom line of your business.
If you think back over the last 5 years, I'm fairly certain your not using the same suit of business tools on the desktop as you did then. But with Free Software, you can continue with the same basic systems, putting a real cap on you training costs, and licensing frees, for the life of your business. In addition to this, you also will have the great advantage of being having the whole Free Software community standing behind these products, the best developers and software providers in the world. You will have a direct line with they lead developers of your desktop, and all the applications which run on this platform. It's hard to imagine anyone placing their faith in the hands of a few tech support people from a single company, like Microsoft, when you can have direct access to the product development team of the software you run daily. I personally have contacts with the developers of my supported network systems, desktop applications and databases. And I've had development done specifically to fill the needs of clients, as it needed to be done, in addition to hacking code myself. My business clients are never left hanging when in need of training, support, or development. We get it all done. We never get this level of support with proprietary software. I always feel like I'm pulling teeth. And if your making these decisions, remember, it's your reputation on the line when things don't work because Microsoft fails to address an obvious problem. With Free Software, the community stands behind you, and they'll pull through for you, every time.
Lastly, I'd like to point out that the current Free Software desktops available are just technically better than either Apple of Microsoft. They allow for more security, better collaboration, easier training, more stability and they generally comes with more software than other systems. With the new Microsoft pressure to try you into "Software Assurance" contracts, and licensing agreements which deny your business basic ownership of the computers you use, it would be irresponsible to not do a serious investigation of a switch to a Free Software desktop. It will not only save you money, but the Freedom that Free Software affords your business will assure that you can always be in a position to be a step ahead of the competition with your systems, as it will be exactly designed to work in the best method for you, with a maximum amount of security and privacy.
Ruben
> What the article fails to address is the cost of both time and money in > getting the _users_ up to speed on this. Having your IT staff trained > to support Linux is easy enough. How on earth are companies going to > train legions of workers, born and raised on NT, to use Linux in a > timely, cost-effective manner? The average worker has neither the spare > time nor the inclination (read: desire) to learn a new system. This may > work fine in a medium-sized _IT_ company, but I think implementation of > something like this in any traditional industry is a long way off. > > -- > Todd Stephens > > ____________________________ New Yorker Linux Users Scene Fair Use - because it's either fair use or useless....
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